How To Handle Chargebacks


A chargeback occurs when a customer contacts their payment provider and claims that the payment made was illegitimate. This can lead to the bank reversing the payment, and you the merchant getting stuck with the loss. Chargebacks are often one of the largest headaches for merchants who are simply trying to run their business. They…

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Cash Discount vs Surcharge vs Convenience Fee

cash discount vs surcharge

While they may seem like the same thing; cash discounts, surcharges, and convenience fees are 3 very different options for merchants. Not all 3 can be used in every situation, and they all have different guidelines on how they can be implemented. Cash Discounting A cash discount is a program that allows the merchant to…

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